How is works
How does Legal Navigator work?
An innovative online legal consultation service powered by AI, designed for military personnel, civilians, and lawyers in Ukraine. Get quick and accurate answers to your legal questions in a convenient chat format.
Example 1
User, 13:01
What should I do if I disagree with a court decision?
AI consultant, 13:02
1. Was the decision issued by a first-instance or appellate court?
2. What type of case was reviewed (civil, criminal, administrative, commercial)?
3. Do you have grounds for an appeal or cassation?
4. When was the decision issued?
User, 13:02
1. The decision was issued by a first-instance court.
2. It’s a civil case.
3. I have grounds for appeal because the court misjudged the evidence.
4. The decision was issued a week ago.
AI consultant, 13:02
Since the decision was issued by a first-instance court in a civil case, you have the right to file an appeal. According to the Civil Procedure Code of Ukraine, Article 292, you have 30 days from the date of the decision to file an appeal. If you believe the court misjudged the evidence, this can be cited as a basis for reconsideration.
The appeal should be filed with the appellate court through the court that issued the decision. If the appellate court upholds the decision, you also have the option to file a cassation appeal with the Supreme Court.
For more information and the procedure for filing appeals, refer to:
- Civil Procedure Code of Ukraine: https://zakon.rada.gov.ua/laws/show/1618-15
- State Judicial Administration of Ukraine: https://dsa.court.gov.ua/
If you need assistance drafting an appeal, I can help you prepare the necessary documents!
Example 2
User, 15:23
Can I get compensation for a defective product?
AI consultant, 15:23
1. When did you purchase the product?
2. Do you have a receipt or other proof of purchase?
3. What defect does the product have?
4. Have you contacted the seller or service center?
User, 15:24
1. The product was purchased a month ago and is still under warranty.
2. I have the receipt, as well as a bank payment confirmation.
3. The defect is that the product doesn’t turn on, making it unusable.
4. I’ve contacted the seller, who sent the product for an inspection to confirm the defect.
AI consultant, 15:24
You are entitled to compensation for a defective product under the Ukrainian Law “On Consumer Protection,” No. 1023-XII, Article 8, Points 1–3 (https://zakon.rada.gov.ua/laws/show/1023-12).
The seller is obligated to either refund your money or replace the product after the defect is confirmed through inspection, especially if the product is under warranty, and you have proof of purchase.
If the seller refuses to comply with your demands, you can contact the regional office of the State Consumer Service in your area for assistance (https://dpss.gov.ua/sluzhba/teritorialniorgani).
I can help you draft a refund request or complaint to the State Consumer Service—just let me know!
Example 3
User, 08:32
What documents are needed to apply for a housing subsidy?
AI consultant, 08:34
To assist you more accurately, I need some clarification:
1. Are you the owner of the housing or renting it?
2. Are there any pensioners, students, children, or persons with disabilities in your household?
3. Are you officially employed, self-employed, or do you have another source of income?
4. Do you receive any benefits or other state assistance?
User, 08:34
1. I am the homeowner.
2. There is a pensioner in the household.
3. I am officially employed.
4. We do not receive any benefits.
AI consultant, 08:35
To apply for a housing subsidy, you will need:
1. Application for a subsidy – can be completed at the social welfare office or online via the Diia portal.
2. Declaration of household income and expenses – including incomes of all registered individuals.
3. Proof of homeownership (certificate, agreement, etc.).
4. Passports and taxpayer identification numbers (TIN) for all registered household members.
5. Income statements – from employers or tax declarations for self-employed individuals.
6. Certificate of household composition – issued by the housing office or HOA.
7. Certificate from the Pension Fund – to confirm pension payments.
8. Utility bills.
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